Privacy policy

Introduction

With the development of new communication tools, special attention must be paid to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.

The personal information we collect is gathered through forms and through the interactivity established between you and our website. We also use, as described in the following section, cookies and/or log files to collect information about you.

Forms and interactivity

Your personal information is collected through forms, namely:

• Gender
• First name
• Last name
• Email address
• Phone number
• Mailing address
• Age
• Astrological sign
• Personality trait

We use the information collected for the following purposes:

• Order confirmation and tracking, occasional contact by email in the form of a newsletter including a link to manage your information and an unsubscribe link: in any case, no more than 12 times per year
• Statistics

For what purposes do we use your data?

Your data is used for the purposes described below, which we will detail at the time of collection:

Better understand your interests and how you use our products and services: We use your data to improve our website, services, and products. We also use your data to personalize your experience and tailor our marketing activities to your needs and preferences, as it is in our legitimate interest to better serve you and meet your expectations;

Process your requests, respond to your questions, handle any complaints: We use your data, in particular to deliver your orders. We use your data to send you the information you request, or to communicate with you about your account or our relationship (for example, to gather your feedback, or inform you of changes to the Site or this Policy or service updates).

For security purposes: we process your data to protect our company, our customers, our sites or applications against fraud, theft or any wrongdoing that may affect our business, as it is in our legitimate interest to ensure the security of our activities both online and offline;

For marketing purposes: to contact you, with your consent where necessary, about new products and special offers that may interest you;

For analysis and statistical purposes: We carry out analyses on the online reputation of our company or products, and measure the effectiveness of our campaigns or events online and offline, as it is in our legitimate interest to protect our brand image and improve our marketing campaigns;

Other purposes: we retain a history of transactions and other business records to meet legal, administrative, insurance or audit requirements.

Your information is also collected through the interactivity that may occur between you and our website, as follows:

• IP address
• Cookies

We use the information collected for the following purposes:

• Anonymous traffic statistics intended to improve our services

Personal data

1. We respect your privacy and your choices.
2. We make sure personal data protection and security are central to everything we do.
3. We only send you marketing communications if you have requested them. You can change your mind at any time.
4. We never share or sell your data.
5. We are committed to securing and protecting your personal data. This means we only work with trusted partners.
6. We are committed to being open and transparent about how we use your data.
7. We will never use your personal data in ways we haven’t made clear to you.
8. We respect your rights and always strive to fulfill your requests as much as possible, within our legal and operational obligations.
9. To better explain our personal data and privacy practices, we present below the different types of personal data we may collect directly from you or through your interactions with us, how we may use it, who we may share it with, how we protect it and ensure its security, and the rights you have regarding your personal data. Of course, not all situations may apply to you. This privacy policy aims to give you a full overview of the situations in which we may interact together.

Right to object and withdraw

We are committed to offering you the right to object to and withdraw your personal information.

The right to object is understood as the option offered to internet users to refuse that their personal information be used for certain purposes mentioned during collection.

The right to withdraw is understood as the option offered to internet users to request that their personal information no longer appear, for example, on a mailing list.

To exercise these rights, you can: